Better is the poor that walks in his integrity, than he that is perverse in his lips, and is a fool. (Proverbs 19:1)Last week we discussed our “spiritual integrity”, our integrity as it relates to the spiritual relationship we have with God, and how it drives (or should drive) everything that we do. We asked ourselves two Key Questions:
Today we will be discussing our “personal integrity”, our integrity as it relates to going through life and relating to other human beings. And the main point I want to make from the start is this: if our spiritual integrity is intact and in sync with what Jesus did and taught, our personal integrity will take care of itself! But since we probably aren’t perfectly there yet, let’s discuss some practical matters that we need to be mindful of as we go through life. Let’s start again this week by looking at our words, or more accurately, our “word”, as in being people of our word. How does God view His “word”?
- Are you being honest with yourself?
- Do you really believe that what you believe is really real?
I will worship toward your holy temple, and praise your name for your loving kindness and for your truth: for you have magnified your word above all your name. (Psalms 138:2)This verse states that God magnifies His word (meaning His speech, His words, His commandments) above His name (His character, His reputation). We could phrase it like this: if you take care of what you say, keeping your word, to a large degree your reputation will take care of itself! The Bible is full of verses about keeping your word – let’s look at one such passage from Deuteronomy:
When you shall vow a vow unto the LORD your God, you shall not slack to pay it: for the LORD your God will surely require it of you; and it would be sin in you. But if you shall forbear to vow, it shall be no sin in you. That which is gone out of your lips you shall keep and perform; even a freewill offering, according as you have vowed unto the LORD your God, which you have promised with your mouth. (Deuteronomy 23:21-23)Once you make a vow or a promise, it is critical, it is required, that you perform it. To not perform it is sin. This sounds harsh in this day and age when declaring bankruptcy is considered a “right”; when nearly every high profile athlete who has a good year demands to “re-negotiate” their contract; when politicians change their positions to follow the polls. After all, don’t we all need to be “looking out for number one”? What does The Bible say?
LORD, who shall abide in your tabernacle? who shall dwell in your holy hill? He that walks uprightly, and works righteousness, and speaks the truth in his heart. He that backbites not with his tongue, nor does evil to his neighbor, nor takes up a reproach against his neighbor. In whose eyes a vile person is contemned; but he honors them that fear the LORD. He that swears to his own hurt, and changes not. (Psalms 15:1-4)Look at this last sentence – “He that swears to his own hurt, and changes not”! That is the way that a Godly person honors his word. Let’s repeat it as today’s Key Point Number 1: Keep your word, even when it hurts!
Let’s be aware that the commitments we make are truly that – commitments, not just noble ideas or good intentions! Let’s remember that how we keep our word will go a long way in determining our personal integrity, and the reputation that we have before others.
Let’s continue to ask ourselves the tough questions - are we dealing with people honestly in all areas of our relationships with them? Or are we following the “world’s” ways when it comes to trying to get what we want? I’d like to share some personal experiences of mine in this area, as I’ve had some battles in this area, and I know how strong the temptations are. Let me first point out – I am not perfect in this area, and I am not trying to say I do everything right. As a matter of fact, a lot of these battles occurred because I wanted to make things happen, and at the time I wasn’t so interested in maintaining personal integrity. But when God’s Holy Spirit lives inside of you, He won’t let you rest when you are considering doing something that is wrong (and that is a very good thing)!
Example 1: Back when I was running my business, I was talking with the “business coach” that my franchisor had assigned to me. He told me that in order to close more sales I needed to “guarantee a 500% increase in profits” to my prospects. That statement took me by surprise, since it struck me as something that would not only be unattainable, but it would be out of my control – how can I guarantee any increase in a company’s profits? So, I asked for clarification on what he meant by making a “guarantee” – did he mean that I promise to give back my client’s money if they didn’t increase their profits? He was surprised that I would even ask the question, and he told me “you just tell it to your prospect to make the sale, and don’t worry about it after that”. That was the point at which I knew I had signed up with the wrong franchisor, or at least I was talking to the wrong business coach.
We’ll summarize this as today’s Key Point Number 2: Don’t make promises that you can’t guarantee to keep! And how can we best do that? Let’s look at what Jesus taught, regarding the verses we read from Deuteronomy:
Again, you have heard that it has been said by them of old time, You shall not forswear yourself, but shall perform unto the Lord your oaths: But I say unto you, Swear not at all; neither by heaven; for it is God's throne: Nor by the earth; for it is his footstool: neither by Jerusalem; for it is the city of the great King. Neither shall you swear by your head, because you can not make one hair white or black. But let your communication be, Yea, yea; Nay, nay: for whatsoever is more than these comes of evil. (Matthew 5:33-37)Let’s move into another area of personal integrity, what I will call “transactional” relationships:
A false balance is abomination to the LORD: but a just weight is his delight. When pride comes, then comes shame: but with the lowly is wisdom. The integrity of the upright shall guide them: but the perverseness of transgressors shall destroy them. (Proverbs 11:1-3)So, do we try to trick people into giving us what we want? Do we overcharge them for a product or service? The answers to these questions seem obvious as we sit in our Bible Study classroom reading from Proverbs, but do we apply them as we go through life? Here’s a question that one of my mentor’s asked me, and I’ll ask it to you all. I realize that it might be difficult for those of you that never worked in sales to relate to, but it really does come into play in nearly all of our lives at some point in time. Here’s the question: How do you sell a defective product? I’ll wait here as you think of some answers…
Some folks are probably saying that you highlight the positive features, and/or you focus on the needs that it will still fulfill for the customer, or other such practical answers. But here’s what my mentor suggested, and which I fully believe is scriptural: You DON’T! You either get the product fixed, or you find a different, non-defective, product to sell!
Example 2: I had to deal with this exact issue as I was contemplating closing my franchise business. I was struggling with selling our services to clients, knowing full well that the suppliers of the franchise would not be able to meet the needs of my clients. That is when my mentor and I had our discussion on how to sell the defective product, and I chose to attempt to fix things by providing the services myself. And to a certain degree that worked, as I was able to get things done at a price point that my clients were happy with, and within the timeframe that was necessary to meet their needs. But it left me with no time to spend with my family, which was the main reason that I had decided to leave the job that I had before I started the business.
Example 3: So, as a result, I decided to close the business and take a job elsewhere. But this left me with a dilemma – I had this franchise that on paper had some value that I could sell. The world would tell you that you go ahead and find a buyer, and get back whatever money that you can. But I KNEW it was a defective product, and I had absolutely NO peace about attempting to sell it to someone else. Thankfully, God provided another franchisee, already involved with the business that wanted to expand his territory, so I just signed my franchise over to him (he agreed to take over my franchise fees in exchange for being able to provide services in my geographic territory).
So, you say you don’t own a business or sell any type of product? You want to know how does this lesson apply to you? How about selling a house? I love this old episode of the Andy Griffith Show, where Andy is considering selling his house and buying another person’s. And we see all of the parties attempting to hide, mislead, or subtly lie about flooding in the basement, and cracks in the ceiling, and other defects. But it ultimately concludes with everyone agreeing to not sell the houses, and to get the defects fixed instead.
So, let’s conclude our lesson about personal integrity with Key Point Number 3: Do the right thing! And let me be specific – do that which is right in God’s eyes, not the world’s – after all it will keep you healthy:
And said, If you will diligently listen to the voice of the LORD your God, and will do that which is right in his sight, and will give ear to his commandments, and keep all his statutes, I will put none of these diseases upon you, which I have brought upon the Egyptians: for I am the LORD that heals you. (Exodus 15:26)
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